Shipping policy

Shipping Policy

Thank you for shopping with PawluluCo.

We aim to carefully pack and dispatch every order as quickly as possible so your companions can enjoy their treats and essentials without the wait.

Processing Times
Orders are usually processed within 1–3 working days.

During busy periods, launches, or seasonal promotions, processing times may be slightly longer.

UK Shipping
We currently ship across the UK.

Shipping options and estimated delivery times will be shown at checkout.

Free Delivery
We offer free UK delivery on orders over £50.

Order Tracking
If tracking is available for your order, you’ll receive tracking details by email once your parcel has been dispatched.

Delays
While we do our best to ensure orders arrive on time, occasional courier delays may happen during busy periods or due to circumstances outside of our control.

Incorrect Shipping Information
Please ensure your delivery address is entered correctly at checkout. PawluluCo cannot be responsible for orders shipped to incorrect addresses provided by the customer.

Damaged or Missing Orders
If your order arrives damaged, incorrect, or has not arrived within the expected timeframe, please contact us as soon as possible at:

pawluluco@gmail.com

We’ll always do our best to help.